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At Wall Street Financial Book & Publication Store, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your order, we offer hassle-free returns and refunds subject to the following terms:
Returns
You may return any item purchased from our website within 14 days from the date of delivery for a full refund or exchange.
The item must be in its original condition, unused, and in the same packaging as received.
To initiate a return, please contact our customer service team at contact@wallstreetaudience.com to request a return authorization.
You will be responsible for the return shipping costs unless the return is due to a mistake on our part.
Refunds
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will be applied to your original method of payment within 14 days.
Exchanges
If you would like to exchange an item for a different one, please contact our customer service team to arrange for the exchange.
The exchanged item will be shipped to you after the original item is received and inspected.
Damaged or Defective Items
In the event that your order arrives damaged or defective, please contact us immediately with photos of the damaged item for a replacement or refund.
We will cover the return shipping costs for damaged or defective items.
Cancellations
You may cancel your order for a full refund if it has not been shipped yet. Please contact our customer service team as soon as possible to request a cancellation.
Contact Us
If you have any questions or need assistance with returns and refunds, please contact our customer service team at contact@wallstreetaudience.com . We are here to help and ensure your shopping experience with us is enjoyable and worry-free.
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